Payroll Services

Mission Statement: VCU Payroll Services provides exceptional customer service to all employees by providing their pay and related information accurately, efficiently, and in a timely manner.

The Payroll Services team ensures efficient and accurate payroll processing for university employees. We manage wage payments, tax withholdings, direct deposits, and compliance with state and federal payroll regulations. Additionally, we provide support for payroll-related inquiries, time reporting, and employee compensation adjustments. Our office transitioned from VCU Human Resources to the VCU Controller’s Office in 2016.

Payroll Services works closely with university timekeepers, who serve as departmental liaisons to ensure accurate recording and approval of work hours, verifying leave balances, and addressing payroll discrepancies before submission to Payroll Services.

Quicklinks:

Payroll Services List of Team Contacts
Direct Deposit (requires a VCU eID and eID password to access): Step-by-step guides and FAQ for setting up and changing direct deposit
Payroll & Timekeeper Resources
Employee Taxes (W-2s): updates and information pertaining to employee W-2s and taxes.
Payroll Tax: explanations of payroll tax terminology for university employee compensation and benefits
Accessing Electronic W-2 Statements: How to Access W-2s in e-Services
Payroll Cost Transfer (PHAREDS): guides for completing labor distribution

Payroll & Timekeeper Resources

VCU 2026 Timekeeping and Payroll Processing Schedule (looking for the previous year?)
VCU Paydays and Holiday Calendars (HR)
VCU RealTime Login
VCU RealTime User Guide, Training, & Access (HR)
VCU RealTime Designee System Guide (VCU Wiki)
Leave and Pay Adjustment Forms (HR)
Payroll Forms (HR) include the following:

Child Support Disclosure
Payroll Deduction Authorization
Salary Reduction Agreement
V-4 State Income Tax Withholding
W-4 Federal Income Tax Withholding

Payroll List of Contacts

Administration
Veronica B. King, CPP, CFEI, PB, Notary Public Executive Director vbking@vcu.edu	Overall Department Policy Business Process (Changes, Inquiries) Organizational Effectiveness PHARED/BadPay Assistance by appointment Tax Oversight(Sales, GST/VAT, W-9, Exemptions)
Payroll Operations
Gertie Smithers Payroll Operations Manager smitherg@vcu.edu	Department Policy Oversight Operations and Payroll Processing FERIP Processing 1099R Reporting and Compliance
Janet Taylor, CPP Payroll Specialist jjtaylor2@vcu.edu	Payroll Payment Inquiries by Last Name (A-K) Parking and Foundation Deductions
Paris Miller Payroll Specialist millerpb@vcu.edu	Payroll Payment Inquiries by Last Name (L-Z) Ram-Tech and Tuition Payback Deductions
Payroll Reporting
Crystal Ponds Payroll Reporting Manager cponds@vcu.edu	Department Policy Oversight Benefits/International Payroll 1042 Processing 1042 Reporting and Compliance
Tonya Lewis Benefits and Systems Specialist ttlewis@vcu.edu	Salary Reduction Agreement Inquiries Retirement Plan Deduction Inquiries Health Benefits Deduction Inquiries
Chad Dupre International Payroll Specialist duprecm@vcu.edu	International Student and Employees (book an appointment) Payroll Processing Inquiries
Payroll Compliance
Janine Craig Government Reporting Specialist jcraig4@vcu.edu	Semi-weekly/Quarterly Employment Tax Deposits and Reporting (Federal, California, Virginia) Annual W2 Reporting W2 Inquiries
Amy Creech Garnishment Specialist creecha@vcu.edu	Garnishments, Child Support, and Wage Assignment Processing and Inquiries Wage Verifications
Sheila Hopkins Fiscal Administrator sbhopkins@vcu.edu	Awards, Bonus, Spot Awards, Recognition Pay Inquiries Direct Deposit Inquiries
Kristina McGusty-Dickens Sr. Payroll Accountant mcgustyk@vcu.edu	Payroll Accounting Oversight and Reconciliations Payroll-Finance Accounts Reporting Liaison
Payroll Systems
Jackie Myers Sr. Systems Administrator jhmyers@vcu.edu	System Validation and Inquiries (Banner, Realtime, AiM, Tax Navigator) Data Report Inquiries Pay and Leave Adjustment Requests and Inquiries

Finance and Administration

University Controller’s Office

Payroll Services

Payroll & Timekeeper Resources

Payroll List of Contacts

Administration

Payroll Operations

Payroll Reporting

Payroll Compliance

Payroll Systems