University Controller's Office
Grants & Contracts

ECRT/Effort Reporting Frequently Asked General Questions


How do I pull the effort statement (ECRT card) .pdf file for manual certifications?

The pdf certifications can be accessed by clicking on the .pdf file located below the “Base” tab on the Effort Statement screen. The pdf file will come up as a pop up. Therefore, you may have to adjust your pop up settings or press the "Ctrl" key.

base tab pic



Who assigns department effort coordinators?

The current primary effort coordinator, department director/chairman, and/or the fiscal administrator for the school/department can assign effort coordinator access to ECRT.

An ECRT Access Request form can be submitted to Effort Reporting and/or a VCU helpIT ticket. The ECRT Access Request form is available via



Can I add, change, or delete department effort coordinators listed in the ECRT system?

The current primary effort coordinator, department director/chairman, an/or the fiscal administrator for the school/department can assign effort coordinator access to ECRT by completing the ECRT Request Form.

Effort Reporting will accept completed forms by email ( and/or fax (804-828-0752). The Guidelines for Separating Faculty and Staff,, should be used when removing and/or changing ECRT access.



Who do I contact to get my access restored when I am notified that my access/account was deactivated?

A reactivation request should be submitted to Effort Reporting in order for your access to be restored. Once submitted, the access can be immediately reactivated by a member of Effort Reporting.



I receive an error message which states the system is down or unavailable. What should I do?

Access is removed from the ECRT system in order for maintenance and retrieval of data from various systems at the University. The system will generally become available once the data upload completes. If the problem persists, please review the ECRT Status page and/or contact Effort Reporting.



What is my eID and why is it necessary?

The ECRT system allows access by keying in your eID and eID password. The link below will direct you to VCU Technology Services website for additional eID related information. This link will also allow you to find your eID user name and/or reset your eID password.


Technology Services Help Desk, 828-2227 or



Is there a feature in the ECRT system that provides users with a detailed explanation regarding a screen's capabilities, purpose, and/or intended use?

The Help File (help file) is located on the upper right hand corner of ECRT screens (with the exception of the home page). this feature provides users with a detailed explanation of the screen currently accessed.



Which web browsers are compatible with the ECRT system?

ECRT is compatible with Internet Exporer 9 or less and Firefox 3.6. However, other web browsers also have a history of working with the site. The link included in the notification email should be copied and pasted into a new web browser tab.



Does ECRT allow users to navigate using the Back and Forward Internet options?

Yes, ECRT allows you to navigate using the back and forward internet options. However, the "Back" button should not be used once the "I agree" button is clicked during the certification process. Clicking either the "I agree" button or the "Certify" button multiple times may cause an error in the processing of your card.



What is the difference between secondary and primary effort coordinator access?

A department can have only one primary effort coordinator whose responsibilities include using the Manage Effort Task and Process Effort screen. The secondary effort coordinator has inquiry access only to certified cards.



Are there training courses available for topics related to Effort Reporting and/or ECRT?

Please visit the Effort Reporting Training Opportunities page, for upcoming instructor-led and/or on-line courses.



What is a base statement?

Base statement is another name for effort statement and ECRT card.



How do I determine if there is more information available on a particular screen?

ECRT uses two symbols to alert users that there is more information available. Please click on the star “ecrt“ or click on the plus “ecrt“ sign to see additional information located on the screen.



How can I determine the due date of an Effort Statement (ECRT card)?

The Effort Statement due date is listed on the “Statements Awaiting Certification” tab, “Associated Certifiers” tab, and it also appears under the “Needing Certification” section on the Effort Statement screen.




What is the VCU Institutional Base Salary definition?

The annual compensation rate, as determined by University administrative procedures, for an employee's appointment (University effort) devoted toward University-related activities. See compensation codes located at for the IBS compensation codes currently included in the University Effort Reporting System ECRT. IBS includes both compensation for University-related effort, and compensation from the MCV Physicians (MCVP) Practice Plan for clinical effort. However, some specific types of compensation are not included for the purposes of effort reporting. These types include bonuses, reward/recognition compensation, etc.




What are the payroll compensation codes used to determine what salary charges uploaded into ECRT?

Salary charges uploaded in ECRT are based on the following compensation codes, VCU Institutional Base Salary Compensation Codes (PDF).